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Components

BlackBerry Enterprise Server Resource Kit Components

The BlackBerry® Enterprise Server Resource Kit consists of the following tools:

  • BlackBerry Application Reporting Tool — Used to list the applications installed in the BlackBerry Domain. Administrators can use this tool to audit the BlackBerry Domain and find unapproved applications
  • BlackBerry Calendar Synchronization Reporting Tool — Collects data about the calendar synchronization process that can be turned on using the BlackBerry Enterprise Trait Tool
  • BlackBerry Domain Administration History Reporting Tool — Audits configuration changes to the BlackBerry® Enterprise Server environment and outputs to a .csv file
  • BlackBerry Enterprise Activation Status Reporting Tool — Provides the ability to monitor the changing activation status of a BlackBerry smartphone and troubleshoot activation issues
  • BlackBerry Enterprise Server Cutover Tool — Move user accounts from the primary BlackBerry Enterprise Server to the secondary BlackBerry Enterprise Server with a process that appears seamless to users
  • BlackBerry Enterprise Server Log Analysis Tool — An application used to run the log analysis tools available in the BlackBerry Enterprise Server Resource Kit
  • BlackBerry Enterprise Server Log Monitoring Tool — Monitors a text file for one or more events and allows administrators to specify actions they want the tool to perform after it finds a value that meets the set criteria
  • BlackBerry Enterprise Server User Administration Tool — Allows administrators to perform user and BlackBerry smartphone administration on the command line level
  • BlackBerry Enterprise Transporter — Used to move one or more user accounts from a BlackBerry Domain to a different BlackBerry Domain
  • BlackBerry IT Policy Import and Export Tool — Export an IT policy from a BlackBerry Domain and import it into a different BlackBerry Domain
  • BlackBerry IT Policy Template Reporting Tool — Create a report that contains IT policies with the default values and compare the IT policy templates for planning and auditing purposes
  • BlackBerry IT Policy Template Upgrade Tool — Allows administrators to update the IT policy template for the BlackBerry Configuration Database with new BlackBerry smartphone policy rules without updating the BlackBerry Enterprise Server software
  • Log analysis tools:
    • BlackBerry Delayed Notifications Monitoring Tool — Allows administrators to detect when the BlackBerry Enterprise Server is no longer receiving notifications for new email in a timely fashion
    • BlackBerry Historical Statistics Tool — Checks usage patterns of individual users and provides statistics on a per-day, per-user basis
    • BlackBerry MAPI and CDO Error Monitoring Tool — Allows administrators to scan the logs for common Messaging Application Programming Interface (MAPI) and Collaboration Data Object (CDO) errors and custom events
    • BlackBerry MDS Services Data Monitoring Tool — Enables administrators to monitor whether BlackBerry MDS Services are processing more data by push or pull
    • BlackBerry Message Flow Reporting Tool — Tracks the flow of mail from the mail server through the BlackBerry Enterprise Server to the BlackBerry smartphone and provides statistics in a .csv file
    • BlackBerry Message Pending Delivery Tool — Tracks messages pending delivery in the BlackBerry Enterprise Server
    • BlackBerry Thread Analyzer Tool — Analyzes the logs for threads reporting as non-responsive to differentiate between non-responsive and slow threads
    • BlackBerry Usage Monitoring Tool — Checks for users who haven’t sent/received in a specified period of time
    • BlackBerry User Activity Reporting Tool — Analyzes log files and produces a snapshot report of user activity for a certain time in a .csv file
  • BlackBerry Message Receipt Confirmation Tool — Provides administrators with virtual real-time verification the BlackBerry Enterprise Server is sending messages to BlackBerry smartphones
  • BlackBerry System Log Monitoring and Reporting Tool — Provides administrators with virtual real-time monitoring of BlackBerry Enterprise Server log events
  • BlackBerry System Requirements Tool — Provides a set of tests that can help determine whether a BlackBerry Enterprise Server component can be run successfully on a computer

Suggestions?

Submit feedback or suggestions on the BlackBerry Enterprise Server Resource Kit to resourcekitfeedback@blackberry.net

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