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Load BlackBerry Device Software

Once you have BlackBerry Desktop Software installed, follow these steps to load software on your BlackBerry smartphone:

1. Connect the BlackBerry smartphone to the computer.
2. If BlackBerry Desktop Software doesn't automatically launch, open BlackBerry Desktop Software.

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3. BlackBerry Desktop Software may take a few minutes to detect the smartphone before a notification of the available software that can be installed appears. Click Select.

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4. The update should begin automatically and may take some time to load. Please ensure your smartphone remains plugged in and your Internet connection is active until the process is complete.

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5. Once complete, click Restore Data if a back up was previously completed.

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6. Configure the settings if prompted, and click OK to return to the main screen.

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