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BlackBerry Link support
Find a variety of resources to help you make the most out of your BlackBerry software.
For BlackBerry 10
Software may not be available in all countries.
BlackBerry Link for Windows
troubleshooting & tip resources
Access resources to help you use BlackBerry Link for Windows, including technical articles and more.
- Watch a demo on how to use BlackBerry® Link
- Watch a demo on using BlackBerry Link to transfer data from a previous device to a BlackBerry 10 device
- Get started with BlackBerry Link for Windows
- Learn how to back up and restore your data using BlackBerry Link for Windows
- Learn about syncing data between your device and your computer
- Read general troubleshooting tips for issues with syncing data using BlackBerry Link for Windows
- Check out the BlackBerry Help channel on YouTube® where you can find additional support for using BlackBerry Link
- Read an article on when after migrating to the BlackBerry 10 smartphone, settings, data, or applications, are missing
- Read an article on when BlackBerry 10 software is unable to be reloaded using BlackBerry Link for Windows version 1.0 after an interrupted security wipe
- Read an article on when using BlackBerry Link for Windows, duplicate calendar entries are displayed after performing a wired synchronization with an associated account added that contains the same information
- Read an article on error "MAPI Logon Failed" when attempting to sync using BlackBerry Link for Windows
- Read an article on the expected behaviour for first time synchronization with BlackBerry Link for Windows
- Options for synchronizing contacts and calendar are missing in BlackBerry Link
- Reference the Knowledge Base library of technical articles on BlackBerry Link for Windows
BlackBerry 10 OS 10.1 is required for two-way USB synchronization
Updates & help from the community
Get answers to your questions and see what the community is saying.
BlackBerry Link for Mac
troubleshooting & tip resources
Access resources to help you use BlackBerry Link for Mac, including technical articles and more.
- Watch a demo on how to use BlackBerry® Link
- Watch a demo on using BlackBerry Link to transfer data from a previous device to a BlackBerry 10 device
- Get started with BlackBerry Link for Mac
- Learn how to back up and restore your data using BlackBerry Link for Mac
- Learn about syncing data between your device and your computer
- Read general troubleshooting tips for issues with syncing data using BlackBerry Link for Mac
- Check out the BlackBerry Help channel on YouTube where you can find additional support for using BlackBerry Link
- Read an article on when after migrating to the BlackBerry 10 smartphone, settings, data, or applications, are missing
- Read an article on when BlackBerry 10 software is unable to be reloaded using BlackBerry Link for Mac version 1.0 after an interrupted security wipe
- Read an article on when BlackBerry Link for Mac does not recognize backup files from a smartphone running BlackBerry® Device Software 5.0 or BlackBerry® 6 to 7.1 OS
- Read an article on when after signing out and back in with the BlackBerry ID in BlackBerry Link for Mac, the network shares do not mount in the file manager
- Options for synchronizing contacts and calendar are missing in BlackBerry Link
- Reference the Knowledge Base library of technical articles on BlackBerry Link for Mac
BlackBerry 10 OS 10.1 is required for two-way USB synchronization. Currently only contact syncing is available using BlackBerry Link for Mac
Support for BlackBerry ID
Your BlackBerry® ID username and password gives you access to BlackBerry websites, apps, and services, and helps you transfer information when you change devices.
Find your favourite apps in BlackBerry World
Supercharge your BlackBerry experience with apps for every interest.
Transferring apps to your new BlackBerry 10 smartphone
If you have just switched to the new BlackBerry 10 OS, we can walk you through moving your apps over with ease.
Other Resources
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