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What's BBM Protected?

Security made simple

All the added security offered by BBM™ Protected happens in the background. When a BBM Protected user sends a message, if therecipient is also a BBM Protected user then their conversation is automatically subject to the added level
of encryption.


There’s no compromise to what you can do over BBM with BBM
Protected, so employees have access to all the great features that
make it ideal for work and play.

Support Options

Knowledge Base

Search the Knowledge Base library for technical articles on
BBM Protected.

BlackBerry Support Community Forums

Have a question? Ask it in the official BlackBerry Support Forums
and get answers from your peers.

BlackBerry ID


Learn more about BlackBerry® ID (BBID), create or reset a BBID.

Knowledge base articles to help you troubleshoot BBID.

Get BBM Protected

To get started with BBM protected, simply fill out the Request to be
Contacted form and a representative will be in touch.


BlackBerry Expert Support Center

BlackBerry Expert Support Center provides a suite of self-service tools to help you manage your BlackBerry deployment and resolve issues easily.

Already have an account?

Online Support


On device support

To get get help using your BlackBerry 10 smartphone, simply tap he help icon on your homescreen.

Support Resources

BlackBerry Docs
Knowledge base
BlackBerry 101
blackberry training
Help blog

BlackBerry Community


Stay up to date with news and help information via the Community App.