Important message:
JavaScript must be enabled to use this site. Please enable JavaScript in your browser and refresh the page.

BlackBerry Enterprise Server support
Find a variety of resources to help you make the most out of your BlackBerry solution.
Software may not be available in all countries.
Troubleshooting articles
Check out our knowledge base articles to help you troubleshoot BlackBerry Enterprise Server for Microsoft Exchange, IBM Lotus Domino, Novell GroupWise and Office 365 environments.
- New features of BlackBerry Enterprise Server 5.0 SP4
- Support for BlackBerry Monitoring Service with 5.0 SP4
- Assigning permissions for a BlackBerry Enterprise Server service account
- Unable to log in to BlackBerry Administration Service web console
- Deploying applications over-the-air
- Understand corporate data wipe behavior on the BlackBerry smartphone
- Reference the Knowledge Base library of technical articles on BlackBerry Enterprise Server
Product Documentation
Manuals and other guides, including deployment and installation help.
- Access product documentation for BlackBerry Enterprise Server for Microsoft Exchange
- Access product documentation for BlackBerry Enterprise Server for IBM Lotus Domino
- Access product documentation for BlackBerry Enterprise Server for Novell GroupWise
- Access product documentation for BlackBerry Enterprise Server for Microsoft Office 365
- View any current critical issue advisories for BlackBerry Enterprise Server
Updates & help from the community
Get answers to your questions and see what the community is saying.














