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One-stop enterprise help

Preparing for your install or upgrade

Ready to install or upgrade to the latest version of BlackBerry® Enterprise Service? Be sure to view the Pre-install and Pre-upgrade checklist.


Scan barcode above to view the checklist on your mobile device

BES10 Five Step Quick List:

BlackBerry Enterprise Service 10 Licensing Service

In BlackBerry Enterprise Service 10.1,
a new way of managing Licenses
(formerly known as CALs) was introduced.
The Licensing Guide can help you with:

  • License Types and Requirements
  • Claiming, Configuration and Managing
  • Upgrading
  • FAQ and Troubleshooting


Support for your multi-OS environment

BlackBerry® Support helps you realize the full potential of your mobile environment, minimize costly downtime and support all users managed through a BlackBerry mobility management solution, including those using iOS and Android™ devices.

BlackBerry Community


Stay up to date with news and help information via the Community App.