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One-stop enterprise help
Manuals
View installation, upgrade and administration guides to help you manage your business software.
Knowledge Base
Access a database of technical solutions for all BlackBerry products.
Business software
Get support resources for BlackBerry® software for your business or enterprise. Choose a product below to get support or the latest downloads.
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- BlackBerry® Business Cloud Services Support
- BlackBerry® Client for Microsoft® Sharepoint®
- BlackBerry Enterprise Instant Messaging
- BlackBerry® Enterprise Server
- BlackBerry® Enterprise Server Express
- BlackBerry Enterprise Server Resource Kit
- BlackBerry Enterprise Server & BlackBerry Enterprise Server Express service packs and maintenance releases
- BlackBerry® Management Center
- BlackBerry MDS Services and BlackBerry MDS Runtime
- Blackberry® Mobile Conferencing
- Blackberry® Mobile Fusion
- BlackBerry Mobile Voice System
- BlackBerry MVS client Software, configuration files, service packs and maintenance releases
- BlackBerry® Pushcast Software
- BlackBerry® Web Desktop Manager
Diagnostic tools for your BlackBerry solution
All small, medium and large enterprises qualify for access to secure, online BlackBerry® tools and resources for businesses and organization.
Two versions are available:
BlackBerry® Expert Support Center
- For BlackBerry® Technical Support subscribers
- Allows management of support agreement and access to direct support options
BlackBerry® Expert Support Center Express
- For BlackBerry Server solution customers and IT administrators without a support contract
- Provides access to a subset of tools and resources, and one complimentary support incident
Get complimentary access
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Support programs
Technical
Receive technical support from BlackBerry support experts with BlackBerry® Technical Support Services, an annual support program.
Training
BlackBerry® Training courses can help you do more with your BlackBerry smartphone or assist BlackBerry® Enterprise Server administrators in managing the advanced features of their software.
Certification
Get certified through the BlackBerry® Certification Program and demonstrate your knowledge of BlackBerry products.
Get paid supportPaid support is available on a case-by-case basis with the BlackBerry® Incident Based Support program. |
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