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Get help setting up your new BlackBerry Q10

Set up your new BlackBerry Q10


Turn on your new smartphone, set up your email and transfer your information from your old device.

Learn the basics


Once you're set up, get familiar with the home screen and features of your BlackBerry® Q10 smartphone.

Personalize your BlackBerry Q10

Learn how to make your new smartphone uniquely yours.

Find out how to:

  • Set your notifications
  • Change your wallpaper

BlackBerry ID

Your BlackBerry® ID is your master key to BlackBerry products, sites, services and apps. It will make switching to your new BlackBerry Q10 incredibly easy.

BlackBerry Protect

Use BlackBerry® Protect™ on a computer to locate or wipe your smartphone if it’s lost.



Online support


On-device support

To get help using your BlackBerry Q10 smartphone, simply tap the Help Icon on your home screen.

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BlackBerry Q10 accessories


New cases, docks and more

Find all-new accessories for an all-new BlackBerry smartphone.