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Get help setting up your new BlackBerry Z10

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Set up your new BlackBerry Z10

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Turn on your new smartphone, set up your email and transfer your information from your old device.

Learn the basics

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Once you’re set up, get familiar with the home screen, gestures and features of your BlackBerry® Z10.

Personalize your BlackBerry Z10

Learn how to make your new smartphone uniquely yours.

Find out how to:

  • Customize your home screen
  • Change your ring tones
  • Set your notifications
  • Set up your music

BlackBerry ID

Your BlackBerry® ID is your master key to BlackBerry products, sites, services and apps. It will make switching to your new BlackBerry Z10 incredibly easy.

BlackBerry Protect

Use BlackBerry Protect on a computer to locate or wipe your smartphone if it’s lost.

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Online support


On-device support

To get help using your BlackBerry Z10 smartphone, simply tap the Help Icon on your home screen.

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BlackBerry Z10 accessories

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New cases, docks and more

Find all-new accessories for an all-new BlackBerry.