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Support and Troubleshoot Certifications

BlackBerry Support Specialist

 

Choose the BlackBerry Certified Support Specialist option if you support BlackBerry smartphone end-users in a BlackBerry® Internet Bundle or enterprise environment.

Required exam

  • One exam on supporting BlackBerry smartphones in either a BlackBerry Internet Bundle or enterprise environment

Exams currently available

BlackBerry Internet Bundle exams:

  • BCP-220 Supporting BlackBerry Devices in a BlackBerry Internet Service Environment

BlackBerry® Enterprise Solution exams:

  • BCP-221 Supporting BlackBerry Devices in an Enterprise Environment (v5.0)
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BlackBerry Certified Server Support Specialist

 

Choose the BlackBerry Certified Server Support Specialist option if you support an enterprise-based BlackBerry solution, including the BlackBerry® Enterprise Server and associated components.

Required exams

  • One exam related to supporting BlackBerry smartphones in an enterprise environment
  • One exam related to supporting the BlackBerry Enterprise Server

Exams currently available

  • BCP-221 Supporting BlackBerry Devices in an Enterprise Environment (v5.0)
  • BCP-222 Supporting a BlackBerry Enterprise Server v5.0 in an IBM® Lotus® Domino® Environment
  • BCP-223 Supporting a BlackBerry Enterprise Server v5.0 in a Microsoft® Exchange Environment
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RELATED LINKS

Latest Topics: BlackBerry® Training and Certification

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