Support
Local Navigation
BlackBerry Certified Support Specialist
Choose the BlackBerry Certified Support Specialist option if you support BlackBerry smartphone end-users in a BlackBerry® Internet Bundle or enterprise environment.
- Get a quick overview and checklist of the BlackBerry Certified Support Specialist certification (PDF)
Required exam
- One exam on supporting BlackBerry smartphones in either a BlackBerry Internet Bundle or enterprise environment
Exams currently available
BlackBerry Internet Bundle exams:
- BCP-220 Supporting BlackBerry Devices in a BlackBerry Internet Service Environment
BlackBerry® Enterprise Solution exams:
- BCP-221 Supporting BlackBerry Devices in an Enterprise Environment (v5.0)
Exam guides
- BCP-220 Supporting BlackBerry Devices in a BlackBerry Internet Service Environment exam guide (PDF)
- BCP-221 Supporting BlackBerry Devices in an Enterprise Environment (v5.0) exam guide (PDF)
Self-study guides available for purchase
The following self-study guides are available for purchase from the Element K website:
- BCP-220 Supporting BlackBerry Smartphones in a BlackBerry Internet Service Environment self-study guide
- BCP-221 Supporting BlackBerry Devices in an Enterprise Environment (v5.0) self-study guide
Pre-exam self-assessments
- BCP-220 Supporting BlackBerry Devices in a BlackBerry Internet Service Environment pre-exam self-assessment
- BCP-221 Supporting BlackBerry Devices in an Enterprise Environment (v5.0) pre-exam self-assessment
BlackBerry Certified Server Support Specialist
Choose the BlackBerry Certified Server Support Specialist option if you support an enterprise-based BlackBerry solution, including the BlackBerry® Enterprise Server and associated components.
Required exams
- One exam related to supporting BlackBerry smartphones in an enterprise environment
- One exam related to supporting the BlackBerry Enterprise Server
Exams currently available
- BCP-221 Supporting BlackBerry Devices in an Enterprise Environment (v5.0)
- BCP-222 Supporting a BlackBerry Enterprise Server v5.0 in an IBM® Lotus® Domino® Environment
- BCP-223 Supporting a BlackBerry Enterprise Server v5.0 in a Microsoft® Exchange Environment
Exam guides
- BCP-221 Supporting BlackBerry Devices in an Enterprise Environment (v5.0) exam guide (PDF)
- BCP-222 Supporting a BlackBerry Enterprise Server v5.0 in an IBM Lotus Domino Environment exam guide (PDF)
- BCP-223 Supporting a BlackBerry Enterprise Server v5.0 in a Microsoft Exchange Environment exam guide (PDF)
Self-study guides available for purchase
The following self-study guides are available for purchase from the Element K website:
- BCP-221 Supporting BlackBerry Devices in an Enterprise Environment (v5.0) self-study guide
- BCP-222 Supporting the BlackBerry Enterprise Server v5.0 in an IBM Lotus Domino Environment self-study guide
- BCP-223 Supporting the BlackBerry Enterprise Server v5.0 in a Microsoft Exchange Environment self-study guide
Pre-exam self-assessments
- BCP-221 Supporting BlackBerry Devices in an Enterprise Environment (v5.0) pre-exam self-assessment
- BCP-222 Supporting a BlackBerry Enterprise Server v5.0 in an IBM Lotus Domino Environment pre-exam self-assessment
- BCP-223 Supporting a BlackBerry Enterprise Server v5.0 in a Microsoft Exchange Environment pre-exam self-assessment
Learn more
- Planning and designing certifications
- Managing and monitoring certifications
- Solution sales certification
- Learn more about the BlackBerry Certification Program and taking exams (PDF)
- Learn about BlackBerry Certification Program exam retirements
- View resources
- Read FAQ
- To speak to a BlackBerry Software and Support Consultant, call 1-800-327-9085 or email sales@blackberry.com
Related Links
- Contact us to provide feedback, get more information or be notified of updates
- BlackBerry certified? Log in to the credential management system
Latest Topics:
BlackBerry® Training and Certification
