Choose the right business partner
Find out how the range of BlackBerry® 10 devices helps you and your business take charge.
BlackBerry® Support helps you realize the full potential of your mobile environment,
minimize costly downtime and support all users managed through a BlackBerry
mobility management solution, including those using iOS and Android™ devices.
Distinct levels of support provide options that align to the level of expertise, assistance and resolution time that your business requires.
BlackBerry Care Support* is now included as standard with BlackBerry Enterprise Service 10 deployments running Annual Client Access Licenses. BlackBerry Care Support provides electronic access to technical experts for 2 Named Contacts, with a Next Business Day response, as well as access to training and productivity & diagnostic tools.
Always have access to the latest software upgrades and updates. Available for BES10 perpetual Client Access Licenses (CALs), BlackBerry Software Assurance is included with Advantage level Support or higher.
BlackBerry Software Assurance allows you to upgrade your BES5 CALs to BES10 CALs on a one-for-one basis for an unlimited period of time. An Advantage Support or higher subscription is needed.
Ease your organization’s transition to BlackBerry® 10 with BlackBerry 10 Readiness Services. Choose from a variety of enterprise services designed to give you the confidence, tools and assistance to get your company up and running on BlackBerry 10 quickly.
* Deployment includes installation of BES10 v10.1 or later server software and purchase of BES10 Annual CALs.