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Find out how the range of BlackBerry® 10 devices helps you and your business take charge.
Your organization is encouraged to update to the most recent software versions of the BlackBerry® Enterprise Solution components. When you install software updates, including hotfixes and service packs, you can take advantage of the latest productivity-enhancing and administration features as soon as they become available.
To achieve a high level of support excellence, Research In Motion (RIM) limits the number of software versions for any component of the BlackBerry Enterprise Solution that will be supported through BlackBerry® Technical Support Services. The following policies determine whether a version is supported:
BlackBerry Technical Support uses a Software Support Lifecycle to determine which BlackBerry® Enterprise Server software versions are eligible for support. View the software support lifecycle
Access service packs and hotfixes available for the BlackBerry software components covered under your support subscription through the BlackBerry Expert Support Center. Log in to the BlackBerry Expert Support Center