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Find out how the range of BlackBerry® 10 devices helps you and your business take charge.
Your organization is encouraged to update to the most recent software versions of the BlackBerry® Enterprise Solution components. When you install software updates, including hotfixes and service packs, you can take advantage of the latest productivity-enhancing and administration features as soon as they become available.
To achieve a high level of support excellence, Research In Motion (RIM) limits the number of software versions for any component of the BlackBerry Enterprise Solution that will be supported through BlackBerry® Technical Support Services. The following policies determine whether a version is supported:
BlackBerry Technical Support uses a Software Support Lifecycle to determine which BlackBerry® Enterprise Server software versions are eligible for support. View the software support lifecycle