Course Formats

To suit your individual and organizational needs, BlackBerry® Training is presented in several formats:

Virtual Classroom Training

Convenient, online Virtual Classroom Training provides a flexible option for shorter training sessions and geographically diverse employees. Email blackberrytraining@rim.com to discuss your training needs and arrange a session.

Web-based Training

Web-based Training allows participants to learn at their own pace in an interactive environment through a combination of product information, interactive simulations and quizzes. View the catalog of fee-based online training

Instructor-led Training

Instructor-led Training connects you directly with enthusiastic trainers who are skilled at helping you understand, absorb and retain knowledge. On-site sessions can be customized to your business location by emailing blackberrytraining@rim.com or you can register for a course at a location near you

Self-paced Virtual Training

Self-paced Virtual Training allows participants who can’t travel to an Open Session to learn at their own pace in an interactive environment. This training format offers over 15 hours of content, an online e-Tutor and e-Labs that allow users to interact with BlackBerry software. Currently, there is only one Self-paced Virtual Training course available. Register for the Maintaining a BlackBerry® Enterprise Server v5.0 course

BlackBerry Coach Self-study Guides

BlackBerry Coach Self-study Guides assist candidates in preparing for a variety of BlackBerry® Certification Program exams. Visit the Element K website to see the BlackBerry Coach Self-study guides available

Learn More

For Administrators

Manage your BlackBerry® Enterprise Solution deployment more efficiently by improving your familiarity with the management interface, troubleshooting techniques, problem solving skills and tasks associated with day-to-day operation of the BlackBerry Enterprise Solution.

Open Sessions

Course name
Type Duration Audience
Cost1
BlackBerry® Enterprise Server Software version 5.0 - Essential
Instructor-led 2 days Advanced BlackBerry Enterprise Server software administrators
US – $1275 USD
CA – $1275 CDN
BlackBerry Enterprise Server Software version 5.0 - Comprehensive Instructor-led 2 days Advanced BlackBerry Enterprise Server software administrators US – $1275 USD
CA – $1275 CDN
BlackBerry Enterprise Server Software Version 4.1.x Administration – Part 1 Instructor-led 1 day Beginner BlackBerry Enterprise Server software administrators US – $849 USD
CA – $849 CDN
BlackBerry Enterprise Server Software Version 4.1.x Administration – Part 2 Instructor-led 1 day Intermediate BlackBerry Enterprise Server software administrators US – $849 USD
CA – $849 CDN
Advanced Features of BlackBerry Enterprise Server Software Version Instructor-led 2 days Advanced BlackBerry Enterprise Server software administrators US – $1275 USD
CA – $1275 CDN

Instructor-led courses provide direct access to a BlackBerry® expert who can answer specific questions and customize content according to the learners’ unique needs.

Find out more about Open Sessions:

  • To speak to a BlackBerry Software and Support Consultant, call 1-800-327-9085 or email sales@blackberry.com

Note: Due to the high demand for these courses, some may already be full. Please wait to receive your registration confirmation before making any travel arrangements.

On-site Training

To learn more about on-site BlackBerry Enterprise Server Administration Training or to schedule a session, please contact blackberrytraining@rim.com.

Online Virtual BlackBerry Training for Administrators

Virtual BlackBerry® Training brings a BlackBerry Training expert right to your location, in the form of pre-recorded Centra sessions delivered over the Internet.

New courses are added regularly, so check back frequently for updates.

BlackBerry Enterprise Server Installation for Microsoft Exchange
Course Type: online
Duration: 90 minutes
Cost: $30 USD

Designed for: IT Administrators with little to no experience using or supporting BlackBerry Enterprise Server

This course demonstrates how to correctly and efficiently install BlackBerry Enterprise Server software in Microsoft® Exchange environments. All aspects of the installation process are included in this in-depth presentation.

Gain valuable insight and helpful tips from an articulate instructor who's completed hundreds of successful installations.

Find out more about Virtual BlackBerry Training:

*Taxes extra where applicable.

For Users

Online Courses

Advanced Online Smartphone Training

Already familiar with the basic features of your BlackBerry® smartphone? This highly interactive, advanced online course offers great time-saving tips that will help you use your smartphone more efficiently. Purchase BlackBerry smartphone training and read the course details

Using BlackBerry Desktop Software

Get the most out of your BlackBerry smartphone—get started with BlackBerry® Desktop Software. In this introductory online course, you’ll learn about the installation process, as well as the software’s main components and functions. Find out how to:

  • Load applications onto your smartphone directly from your desktop computer
  • Back up BlackBerry smartphone data
  • Synchronize your calendar, contacts and tasks with popular desktop organizer applications

On-site Training

Looking for an interactive BlackBerry training experience that’s tailored to your organization’s needs? Find out more about on-site BlackBerry smartphone and software training for users, or schedule a session, by contacting blackberrytraining@rim.com.