Skip to content

Resources

file

BLACKBERRY 10

ON DEVICE SUPPORT

file

Help App

Get on device help by tapping the icon on your homescreen.

Tutorials

Learn how to navigate using touchscreen gestures by tapping this icon from your homescreen

BlackBerry Virtual Expert

A simple, self-guided diagnostic app for BlackBerry devices. For more information click here

icon-help

Help Blog

Get the latest expert tips and tricks for making the most of your BlackBerry experience.
 

icon-forums

Support forums

Connect with other BlackBerry owners to troubleshoot issues and share solutions.
 

icon-manuals

Manuals

Find official user guides for BlackBerry devices and documentation for administrators and developers.

icon-kb

Knowledge Base

Browse extensive articles with step-by-step troubleshooting solutions.
 

file

How to demo's

Take an interactive tour through the features of your BlackBerry® device, and learn how to use basic tools and functions.
 
 

myAccount

myAccount combines the
functionality of BlackBerry
Expert Support Center (BESC)
and BlackBerry Account Center
(BBAC) into one easy to use
portal.  The same Expert
Support Center self-service
tools that existed within BESC
can now be found within
myBlackBerry.

file

Training

Extensive library of web based training and vendor sourced training providers.

Twitterwhite

@BlackBerryHelp

expertSupport

Get paid support

file

Support Channel

smartphoneSupport

Smartphones support