The service programs outlined below are available only for the following BlackBerry® smartphones, which can be purchased directly from Research In Motion (RIM):
- BlackBerry® 8820 smartphone
- BlackBerry® Curve™ 8320 smartphone
- BlackBerry® Pearl™ 8120 smartphone
If you did not purchase your BlackBerry smartphone directly from RIM, please contact your carrier or reseller for return and repair service.