Choose the right business partner
Find out how the range of BlackBerry® 10 devices helps you and your business take charge.
The service programs outlined below are available only for the following BlackBerry® smartphones, which can be purchased directly from Research In Motion (RIM):
If you did not purchase your BlackBerry smartphone directly from RIM, please contact your carrier or reseller for return and repair service.
If your BlackBerry smartphone is out of warranty, you can return your damaged or failed smartphone to RIM for repair through the Repair and Return service program.
Your smartphone will be returned to you once repaired. RIM reserves the right to swap out a smartphone under the repair program.
If the Repair and Return service program is right for you, please take a look at the service program instructions.
Please note that products being replaced by RIM as part of the Exchange or Repair and Return program may be replaced with new or refurbished products. Please consult the limited warranty provided with your smartphone for information on the warranty applicable to replacement products.