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Add a User Account to the BlackBerry Enterprise Server

When you add a user account to the BlackBerry® Enterprise Server, the messaging environment must meet the following requirements to support user accounts that reside in different locations in your messaging environment:

User location
Messaging environment requirements
The user account resides on the IBM® Lotus® Domino® server. In this instance, this server is not the same as the BlackBerry Enterprise Server.
The IBM Lotus Domino server must have a replica (central directory) of the primary IBM Lotus Domino Directory.
The user account resides on an IBM Lotus Domino Directory server in the same IBM Lotus Domino domain. In this instance, this server is the same as the BlackBerry Enterprise Server. The Domino server should have the Manager role and delete documents permission to the user’s mail file.
The user account resides on an IBM Lotus Domino administration server in a different IBM Lotus Domino domain. Establish cross-certification in the primary IBM Lotus Domino Directory to access the foreign directory server and configure the Access Control List to enable the BlackBerry Enterprise Server to access the primary IBM Lotus Domino Directory.

The IBM Lotus Domino administration server must be a directory server and have a network connection that can handle the load created by the address lookups that users perform on BlackBerry® smartphones.

Other considerations include the following:

  • If you use central directory server architecture in IBM Lotus Domino R6, the server from which you add the user account must have a replica of the primary IBM Lotus Domino Directory
  • You may add a user account to only one BlackBerry Enterprise Server at a time
  • If you add a user account that was previously on another BlackBerry Enterprise Server in a different BlackBerry Domain, you must implement the BlackBerry smartphone. See the “Implementing BlackBerry devices” section within the BlackBerry Enterprise Server for IBM Lotus Domino System Administration Guide (PDF) for more information

Easy steps to add a user account

  1. In the BlackBerry Manager, in the left pane, click a BlackBerry Enterprise Server
  2. On the Server Configuration tab, click Common
  3. Click Add Users. Perform one of the following actions:

Action Procedure
Connect to the IBM Lotus Domino server or IBM Lotus Domino Directory server in the same IBM Lotus Domino domain. In the Server drop-down list, click the server name.
Connect to the IBM Lotus Domino server or IBM Lotus Domino Directory server in the same IBM Lotus Domino domain. 1. In the Server drop-down list, type the server name.
2. Click Go
  1. Click a user
  2. Click Add
  3. Click OK

Continue to BlackBerry® Enterprise Server for Lotus® Domino® Support

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