Support
Local Navigation
Get help updating your BlackBerry® Device Software.
Find an Answer
Search the BlackBerry Technical Solution Center:
Update to BlackBerry Device Software v5.0
Updating Your BlackBerry Device Software
- Back up your device data
- Update your software in one of two ways:
- Run the setup wizard on your BlackBerry smartphone
- Reinstall or re-add your applications
Frequently Asked Questions
- How do I restore my applications?
- What does error message 507 mean?
- What are the new features in BlackBerry Device Software v5.0?
- Where can I get help with BlackBerry® Messenger v5.0?
- How do I set up my email?
