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Switching to your new BlackBerry 10 Smartphone
View instructions by device:
Transferring content to your new BlackBerry 10 smartphone is easy
Bringing your contacts, pictures, video, apps and more from your old smartphone to your new BlackBerry® 10 device can be fast and hassle-free, especially if you already have a BlackBerry® ID.
BlackBerry ID
Get access to BlackBerry websites, apps, and services.
Set up email and social networking accounts
Get your email and social accounts set up on your new BlackBerry smartphone.
Set up BlackBerry® Messenger
If you're already a BBM™ user, you can easily transfer your contacts and groups to your new smartphone.
All your messages in one place
Once your email and social accounts are set up, you can peek into the BlackBerry® Hub from any app to effortlessly flow in and out of your messages and conversations.
Transferring content from non-BlackBerry devices
iPhone
Download the device switch app to both your old device and your new one, to transfer your Address Book contacts, calendar, and photos and videos on your device.
- Download to your BlackBerry smartphone from BlackBerry World and follow the on-screen instructions
- Download to your iPhone by visiting www.deviceswitch.com from your device.
OR
Get step-by-step instructions to manually transfer your files, media, calendar and contacts
Android
Download the device switch app to both your old device and your new one, to transfer your Address Book contacts, calendar, and photos and videos on your device.
- Download to your BlackBerry smartphone from BlackBerry World and follow the on-screen instructions
- Download to your Android device by visiting www.deviceswitch.com from your device.
OR
Get step-by-step instructions to manually transfer your files, media, calendar and contacts
Feature phone
Get step-by-step instructions to transfer your files, media, calendar and contacts
Get additional support
If you can’t find what you’re looking for here, please Send a Tweet to our tech support team @BlackBerryHelp giving as much detail as you can about your problem.
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