BlackBerry UEM Readme

Release Notes

Before You Get Started

To use BlackBerry UEM, you will need to activate your installation using signing keys. If you do not already have signing keys for your installation, you can request trial or production keys. For trial keys, please request signing keys using the UEM Trial shortcut on the desktop of this image, or through the BlackBerry UEM Free Trial before you continue. You can also purchase production-use keys through your account.

For Users Installing the UEM Base Image

The BlackBerry UEM software is already on your server (c:\blackberry), so you can begin your installation once you receive your keys.

Note: Internet Explorer Enhanced Security Configuration has been disabled on this image in order to provide a seamless view of this README file when you connect to your running image. You can freely re-enable Internet Explorer Enhanced Security using Server Manager on your image.

Server Manager automatic start-up has also been disabled on this image. You can safely re-enable Server Manager automatic start-up by enabling the Server Manager scheduled task, through the Task Scheduler service, through Control Panel->Administrative Tools. To do this, find the Server Manager node under the Task Scheduler Library, and re-enable the start-up task.

For Users Installing the BlackBerry UEM Dev/Test/Trial Image

The image contains BlackBerry UEM and SQL Server 2014 Express with Tools, pre-installed. The installation of UEM is configured to use an instance of SQL Server 2014 Express for its data, named ‘UEM’ and ‘GC’, and the SQL Server is configured with mixed mode security.

The pre-installed image uses several service accounts:

  • UEM Service Account (either local account or domain account, depending on image configuration):

Username:  uemservice
Password:  P2ssw0rd

  • SQL Server sa account:

Username:  sa
Password:   P2ssw0rd

Changing Credentials

BlackBerry UEM uses a local SQL Express 2014 database for this installation, in the form of a ‘(local)\bes’ instance.

As this image is intended only for trial, or development and testing purposes, you are not required to change these credentials, however it is STRONGLY RECOMMEND you change them once installation and configuration is complete.

In order to change service account credentials, you need to update the service account password in Computer Management, or in Active Directory Users and Computers, depending on which option you chose at the image’s first launch.

You will also need to update the individual Windows Services Credentials for BlackBerry UEM. The following is a list of the services to be updated:

  • BESNG-Core
  • BES12 - BlackBerry Affinity Manager
  • BES12 - BlackBerry Dispatcher
  • BES - BlackBerry Gatekeeping Service
  • BES12 - BlackBerry MDS Connection Service
  • BESNG-P2E
  • BES - BlackBerry Work Connection Notification Service
  • BESNG-UI
  • BesGoodControl
  • BesGPS
  • BESNG-ASP

The BlackBerry UEM installation does not require the use of mixed-mode security in SQL Server, nor does it require the use of the ‘sa’ login. You can change the security mode and/or disable this login, BUT BE SURE to add your administrative credentials to the SQL Server instance, with administrative rights (sysadmin) BEFORE making these changes, to ensure you have sufficient rights to manage the SQL Server instance going forward.

For more information on configuring Windows Services Credentials, visit Microsoft TechNet

With BlackBerry® Unified Endpoint Manager (BlackBerry® UEM), you can say yes to the kind of productivity you know is possible—with the confidence that comes from industry-leading mobile security.

BlackBerry UEM allows you to securely manage mobile devices and other endpoints across different operating systems (iOS®, Android™,Windows®, OS X and BlackBerry®) and ownership models (personally owned or corporate liable devices).

Get started today with your BlackBerry UEM Trial. Manage your mobile workers’ access to apps, data and content, all from a single, easy-to-use console that offers a complete set of IT policies and profiles.

Get more information on BlackBerry UEM

BEMS 2.4.12.13 on Azure

BEMS provides additional services for BlackBerry Dynamics apps. BEMS integrates the following services: BlackBerry Mail, BlackBerry Connect, BlackBerry Presence, and BlackBerry Docs. When these services are integrated, users can communicate with each other using secure instant messaging, view real-time presence status of users in BlackBerry Dynamics apps, and access, synchronize, and share work file server and Microsoft SharePoint.

This Azure VM includes the on premise release of BEMS 2.4.12.13 already downloaded to c:\blackberry of a Windows 2012 r2 VM. To configure the BEMS to your UEM please follow "Installation and configuration: BEMS in a BlackBerry UEM environment” here: https://help.blackberry.com/en/blackberry-enterprise-mobility-server/current/