On a PC
In order to download software from this website, you must be using Firefox or Windows® Internet Explorer v5.5 or higher.
If you meet the browser requirements, check for a browser message on your screen prompting you to run an add-on. Once you do so, you should see a “Check for Updates” button here.
On a Mac
You will need to download BlackBerry® Link to update your smartphone software. Once installed, connect your smartphone to your computer and you will automatically be prompted to update.