View tutorials that provide step-by-step instructions with screenshots to active devices on BES12.
BES12.1 or newer can manage devices using KNOX MDM. When you activate a KNOX enabled device it is automatically identified by BES12. For more information review our product documentation.
Starting with BES12.4 BlackBerry begins integrating Good to create the most flexible, unified EMM platform for more information click here to view our blog post.
Customers with an active enterprise support entitlement have access to download enterprise server software downloads using the myAccount Server Downloads feature. For more information on myAccount and the Server Downloads feature click here.
Want to learn more about support services? Click here.
For Customers who wish to start a free trial click here.
BlackBerry UEM and BES Product Documentation
Here you will find guides for:
- Product overview, prerequisite and planning
- Installation, upgrades, and configuration
- Daily administration
- Getting started guides for all smartphones
View tutorials and book training on BlackBerry UEM and BES:
- Instructor-led training
- Free Web-based training
Note: You need an active license to use BES12.
Existing customers: BES12 requires its own SRP Identifier. You can create a new SRP in myAccount > SRP Management.
- Enterprise Users
- Enterprise Support
Inside BlackBerry Blog
The Inside BlackBerry Business Blog is devoted to keeping you updated on BlackBerry Enterprise Software news, events, tips, tricks and more.
BlackBerry UEM / BES Versions
Learn more and get started with BlackBerry UEM.
BlackBerry UEM Cloud
Learn more and get started with BlackBerry UEM Cloud.
Learn more and get started with BES10.
Learn more and get started with BES5.
Access myAccount and manage your enterprise software without the need to pick up the phone. In our easy to use, mobile-browser friendly portal you can search troubleshooting information, manage subscriptions and generate support tickets.
Do you have Premium Support? Contact us 24x7x365. We offer quick response times and priority routing to tier 3 analysts for businesses with mission-critical needs.
Repository of thousands of articles and resources focused on helping customers solve issues with any BlackBerry products or solutions.