BlackBerry® UEM (formally BES12) delivers complete, unified endpoint management and policy control for your diverse and growing fleet of devices and apps. With its single management console and trusted end-to-end security model, BlackBerry UEM is designed to help you increase the productivity of your mobile workforce while ensuring the full protection of your business data.
Implement & Educate - BlackBerry UEM
View the Product Documentation & Training
Resources to help you install, configure, and manage the on-premise BlackBerry UEM solution.
BlackBerry UEM Self-Service is a web-based application that you can use to perform certain tasks, such as creating a password to activate your device or sending commands to your device.
BlackBerry UEM hardware requirements depend on the size of your environment. BlackBerry UEM also has requirements for third-party software compatibility.
Get started with BlackBerry UEM and the BlackBerry Dynamics environment: BlackBerry Work, BlackBerry Dynamics, and Good Control
BlackBerry training is an efficient and effective way to master BlackBerry technologies. Our flexible learning options in different mediums and formats help you meet the objectives of your organization.
View video tutorials that provide step-by-step instructions with screenshots to active devices on BlackBerry UEM.
BlackBerry UEM and BES Product Documentation
Here you will find guides for:
- Product overview, prerequisite and planning
- Installation, upgrades, and configuration
- Daily administration
- Getting started guides for all smartphones
View tutorials and book training on BlackBerry UEM and BES.
- Instructor-led training
- Free Web-based training
Note: you need an active license to use UEM.
Existing customers: UEM requires its own SRP Identifier. You can create a new SRP in myAccount > SRP Management.
Caution: You must use installers designed for UEM to install BlackBerry Control and BlackBerry Proxy included in the download packages above. Use of standalone or prior Good Control and Good Proxy installers will not function with UEM.
- Enterprise Users
- Enterprise Support
Inside BlackBerry Blog
The Inside BlackBerry Business Blog is devoted to keeping you updated on BlackBerry Enterprise Software news, events, tips, tricks and more.
UEM Integration SDK
View BlackBerry UEM SDK resources
BlackBerry UEM / BES Versions
Learn more and get started with BES12.
BlackBerry UEM Cloud
Learn more and get started with BlackBerry UEM Cloud.
Learn more and get started with BES10.
Learn more and get started with BES5.
Access myAccount and manage your enterprise software without the need to pick up the phone. In our easy to use, mobile-browser friendly portal you can search troubleshooting information, manage subscriptions and generate support tickets.
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Repository of thousands of articles and resources focused on helping customers solve issues with any BlackBerry products or solutions.