BBM Enterprise

BBM® Enterprise allows employees to take advantage of the speed, reliability and privacy of BBM for faster communication, collaboration and decision making while providing security conscious organizations enhanced security over corporate data.

BBM Enterprise is the ideal business communication tool because it is mobile and immediate. Unlike enterprise IM tools that were originally designed for use on the desktop, BBM Enterprise offers a truly mobile experience, on the devices employees prefer.

Installation for BBM users on Android or iOS:

BBM users on Android or iOS devices should complete the following steps:

                                        1. Download the BBM Enterprise app from the Google Play Store or the App Store.
                                        2. Sign in to BBM Enterprise using your existing BlackBerry ID.
 

BBM users on BlackBerry 10:

BBM Enterprise for BB10 - Switching from Consumer to Enterprise video

Important Changes to BBM Enterprise

Please click here to learn about the changes with BBM Enterprise.

Implement & Educate - BBM Enterprise

View the Product Documentation & Training

Admin Guide


To continue protecting your company's BBM chats with enhanced security and encryption, users in your company must switch to the BBM Enterprise app.

 

Quick Start Guide


With BBM Enterprise, you can chat and share in real time with your coworkers, friends, and family. BBM Enterprise adds an extra layer of encryption between devices.

 

Quick Start Guide - Admins


When an organization buys BBM Enterprise subscriptions, a designated administrator receives an email invitation to sign in as an administrator.

 

myAccount


Access myAccount and manage your enterprise software without the need to pick up the phone. In our easy to use, mobile-browser friendly portal you can search troubleshooting information, manage subscriptions and generate support tickets.

 

Premium Support


Do you have Premium Support? Contact us 24x7x365. We offer quick response times and priority routing to tier 3 analysts for businesses with mission-critical needs.

 

Knowledge Base


Repository of thousands of articles and resources focused on helping customers solve issues with any BlackBerry products or solutions.