Smartphone Support

The BlackBerry 10 smartphone does not startup and displays an image URLs

www.bberror.com/bb10-0001

www.bberror.com/bb10-0002

www.bberror.com/bb10-0003

www.bberror.com/bb10-0004

www.bberror.com/bb10-0005

www.bberror.com/bb10-0015

www.bberror.com/bb10-0016

www.bberror.com/bb10-0017

What you can do:

Were you looking for information on a different error code encountered on a BlackBerry 7 OS and earlier device? Click above on BlackBerry OS Error Codes button.

The BlackBerry 10 smartphone does not boot after an interrupted security wipe and displays one of the following:

On BlackBerry 10 OS version 10.0.x to 10.1.x:

A phone with a USB icon.

On BlackBerry 10 OS version 10.2.x and later:

An image with a link to www.bberror.com/bb10-XXXX where XXXX is one of the following:

0006
0007
0008
0009
0010
0011
0012
0013
0014
0018
0019
0021
0022

What you can do:

Were you looking for information on a different error code encountered on a BlackBerry 7 OS and earlier device? Click above on BlackBerry OS Error Codes button.

If experiencing issues with connecting to a mobile network on the BlackBerry smartphone

What you can do:

Were you looking for information on a different error code encountered on a BlackBerry 7 OS and earlier device? Click above on BlackBerry OS Error Codes button.

The BlackBerry smartphone stops responding with the following error “JVM 102”. There is an issue with one of more COD files installed on the BlackBerry smartphone.

Note: "App" or "JVM" might appear before an error message (e.g. “JVM Error 102" or "App Error 102”).

What you can do:

Were you looking for information on a different error code encountered on a BlackBerry 10 OS? Click above on the Error Codes button

The error ID 35005 is encountered when trying to download or upgrade an application on the BlackBerry PlayBook tablet. You may also get asked to pay for an upgrade of a free application where no paid upgrades are available.

What you can do:

Were you looking for information on a different error code encountered on a BlackBerry 10 OS? Click above on the Error Codes button

The BlackBerry smartphone encountered a Java Virtual Machine (JVM) application related problem and stops responding with the error "JVM 200" being displayed.

Note: "App" or "JVM" might appear before an error message (e.g. "JVM Error 200" or "App Error 200").

What you can do:

Were you looking for information on a different error code encountered on a BlackBerry 10 OS? Click above on the Error Codes button

JVM Errors are raised by the BlackBerry Device Software during various activities to make the BlackBerry smartphone user aware of a failure in which the BlackBerry smartphone could not safely recover normal operation.

Note: "App" or "JVM" might appear before an error message (e.g. "JVM Error 507" or "App Error 507").

What you can do:

Were you looking for information on a different error code encountered on a BlackBerry 10 OS? Click above on the Error Codes button

The BlackBerry smartphone encountered a Java Virtual Machine (JVM) application-related problem and stops responding.

Note: "App" or "JVM" might appear before an error message (e.g. "JVM Error 545" or "App Error 545").

What you can do:

Were you looking for information on a different error code encountered on a BlackBerry 10 OS? Click above on the Error Codes button

The BlackBerry smartphone encountered a Java Virtual Machine (JVM) application-related problem and stops responding.

Note: "App" or "JVM" might appear before an error message (e.g. "JVM Error 552" or "App Error 552").

What you can do:

Were you looking for information on a different error code encountered on a BlackBerry 10 OS? Click above on the Error Codes button

A Java process on the BlackBerry smartphone has stopped unexpectedly while performing various activities. The BlackBerry smartphone stops responding.

Note: "App" or "JVM" might appear before an error message (e.g. "JVM Error 606" or "App Error 606").

What you can do:

Were you looking for information on a different error code encountered on a BlackBerry 10 OS? Click above on the Error Codes button

The BlackBerry smartphone may become unresponsive, slow or continuously "hourglass" for various reasons including applications running in the background increasing memory usage.

What you can do:

Were you looking for information on a different error code encountered on a BlackBerry 10 OS? Click above on the Error Codes button

An Uncaught Exception is an abnormal interruption of a program during execution on the BlackBerry smartphone. This error is usually displayed as "Uncaught Exception", followed by the name or description of the faulting process (e.g. Uncaught Exception: java.lang.nullpointerexception, or Uncaught Exception: java.lang.illegalargument).

What you can do:

Were you looking for information on a different error code encountered on a BlackBerry 10 OS? Click above on the Error Codes button

A blank or white screen being displayed on the BlackBerry smartphone may be a result of damage to the liquid crystal display (LCD). The display lines are not functioning, but the back-light is still enabled giving a white display.

What you can do:

Were you looking for information on a different error code encountered on a BlackBerry 10 OS? Click above on the Error Codes button