Complimentary Direct Support
Get expert support by phone or email. Please register for support by entering your smartphone PIN in the field below. After registering, you will also have access to email support.
View Knowledge Base Articles
Want to learn how to fix any issues with your BlackBerry® 10 smartphone? See the latest Knowledge Base articles for BlackBerry 10.
View the latest BlackBerry Help Blog Posts
BlackBerry Virtual Expert
Does your BlackBerry smartphone need a health assessment? Are you considering a repair?
The BlackBerry® Virtual Expert diagnostics application is a simple self guided diagnostics app brought to you by BlackBerry. A series of hardware tests guides you to a test results summary. Just scan the barcode to the right to get the app free!
on device support
To get help using your BlackBerry 10 smartphone, simply click the Help icon on your home screen.
Use the Community app to stay up-to-date with news and help information.